1. Introduction

Welcome to BEIGU. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.beigubaking.com/ (the "Site") or make a purchase from us.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our Site.

2. Information We Collect

We collect information that you provide directly to us and information about your use of the Site automatically.

Information You Provide to Us:

Contact and Identifiers:When you create an account, place an order, submit a inquiry form, subscribe to our newsletter, or contact us for customer support, we collect information such as your name, company name, email address, phone number, shipping/billing address, and company details.

Commercial Information:Records of products purchased, obtained, or considered, and purchasing history.

Payment Information:We use third-party payment processors (e.g., PayPal, Stripe) to handle all financial transactions. We do not store your credit card or bank account details on our servers. These processors collect your payment information in accordance with their own privacy policies.

Information Collected Automatically:

Technical Data:When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and device identifiers.

Usage Data:Information about how you interact with our Site, such as the pages you view, the products you browse, the links you click, and the time and duration of your visits.

Cookies and Tracking Technologies:We use cookies, web beacons, and similar technologies to collect the information above. For more details, please see our "Cookies and Tracking Technologies" section below.

3. How We Use Your Information

We use the information we collect for the following business purposes:

To process and fulfill your orders, including sending order confirmations and shipping notifications.

To respond to your inquiries, comments, and customer support requests.

To manage your account and provide you with account-related services.

To send you marketing and promotional communications (if you have opted-in), such as emails about new baking tools, special offers, and industry news. You can opt-out at any time.

To improve, optimize, and personalize our Site, products, and customer service.

To analyze trends and user behavior to understand how our Site is used.

To detect, prevent, and address fraud, security, or technical issues.

To comply with legal obligations and enforce our terms and conditions.

4. Cookies and Tracking Technologies

Our Site uses "Cookies" – small text files placed on your device – to enhance your user experience, analyze site traffic, and personalize content.

Types of Cookies We Use:

Strictly Necessary Cookies:Essential for the Site to function (e.g., keeping items in your shopping cart).

Performance/Analytical Cookies:Help us understand how visitors interact with the Site (e.g., Google Analytics).

Functionality Cookies:Enable enhanced functionality and personalization (e.g., remembering your login details or language preference).

Targeting/Advertising Cookies:Used to deliver ads relevant to you and your interests (e.g., Facebook Pixel for retargeting campaigns).

Your Choices:Most web browsers allow you to control cookies through their settings preferences. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, blocking certain cookies may impact your experience on our Site.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers to help us operate our business and the Site, under strict confidentiality agreements:

Shipping and Fulfillment Partners:(e.g., DHL, FedEx, UPS) to deliver your orders.

Payment Processors:(e.g., PayPal, Stripe) to securely process your payments.

Marketing and Analytics Providers:(e.g., Mailchimp for email, Google Analytics for web analytics, Facebook/Meta for advertising) to help us manage and analyze our marketing campaigns and Site traffic.

Cloud Storage and IT Service Providers:To store data and host our Site.

We may also disclose your information:

To comply with a legal obligation, law, or regulation.

To protect and defend our rights or property.

In connection with a business transaction, such as a merger, sale, or acquisition.

6. International Data Transfers

BEIGU is based in China. As an international business, your information may be transferred to, processed, and stored in countries outside of your country of residence, including [e.g., the United States or European Union], where data protection laws may differ.

We will take all necessary measures to protect your information in accordance with this Privacy Policy and applicable law. This includes implementing Standard Contractual Clauses (SCCs) approved by the European Commission for transfers involving EU/UK data.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. We use SSL encryption on our Site and work with reputable partners. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location (such as if you are in the EEA, UK, or California), you may have the following rights regarding your personal information:

Access:The right to request copies of your personal information.

Rectification:The right to correct inaccurate or incomplete information.

Erasure ("Right to be Forgotten"):The right to request the deletion of your personal information.

Restriction of Processing:The right to request the temporary suspension of processing your personal data.

Data Portability:The right to receive your data in a structured, machine-readable format.

Objection to Processing:The right to object to our processing of your personal data, particularly for direct marketing purposes.

Withdraw Consent:Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Guangdong Beigu Paper Products Co., Ltd.

1215room, building1, Xiajiao Commercial building, No.35, Xiajiao South Road, Luopu Subdistrict, Panyu District, Guangzhou.

Email: 002@BAKEST.CN